Tag: guest

Teaching a New Dog Old Tricks and the Importance of Morale – Part 2 of 2.

Morale is as important if not more important in the casino industry than any other industry. The dynamics of this is so deep that it is a must to have a solid protocol in writing for all aspects of the business. Keeping guests happy… Continue Reading “Teaching a New Dog Old Tricks and the Importance of Morale – Part 2 of 2.”